“New Way Lock is amazing.  I’ve used them several times and the response time is immediate and the staff is very knowledgeable and great to work with.  Hire them for your locksmith needs.”

Hillary Deutsch


“It has been my distinct good fortune and pleasure to have been a customer of New Way Locksmith for the past number of years. Both Howard and Jon of New Way treat each of my calls with the utmost professionalism, service and courtesy.

As a Real Estate Property Manager, I have learned that security and service are two venues where you don’t get a second chance to do things right. That’s why New Way Locksmith is the preferred vendor for all of my security needs from large building wide concerns to individual tenant needs.”

Walter M.

Property Manager

“New Way consistently provides our school with comprehensive solutions and friendly, dependable customer service. As a family-run business, they care about their clients needs and work through complex problems to find the best solution for your expectations and budget. They make sure that you are happy with the final outcome. I can always rely on them and highly recommend New Way.”

Emily Aldredge

Director, NYC Studio, Kent State University

“I have known Howard Wurtzel, owner of New Way Lock for over twenty years and it is with great pleasure that I recommend New Way Lock.

I am the Property Manager of 5 Penn Plaza LLC, which is a commercial building approximately 800,000 sq. ft. I have recommended New Way Lock to all of the tenants in the building and I have never experienced any problems or complaints. They do quality work. They are reliable and professional and that is why New Way Lock has been and continues to be our buildings main locksmith since 1980.

New Way Lock would be an asset to any organization, and I am happy to give my wholehearted endorsement.”

Abe Ramadan

Property Manager, 5 Penn Plaza LLC

“YAI has been a client of New Way Locksmiths for over 15 years. During this time their staff have provided us with prompt, professional service in high security locks, master key systems, hardware installation and electronic security systems. I would recommend them to any firm or organization that requires a reliable locksmith who can provide a wide range of services.

Bill Richko

Manager of Office Services, YAI (National Institute for People with Disabilities)

“It has been a pleasure working with New Way Locksmith. Jon and Howard always deliver excellent service with a smile. And this trickles down through their entire staff. I am always confident that they are giving me the best solution for my needs and that my jobs will be completed quickly and precisely. I look forward to working with them in the future for all of my door hardware and security needs.”

James R.

Manager, IT Services, Siemens Transportation Systems, Inc

“Jon and his team at New Way Locksmith are top-notch. They are consistently prompt, professional, friendly and eager to help with our needs. Whenever I place a service call, I am greeted by a cheery voice and tech is sent right away to assess the problem. We receive a quote for the work that needs to be done by the end of the day at the latest. Pricing is fair and service is reliable, which is a rare find these days.

As an office manager, I really can appreciate this level of service and highly recommend New Way Locksmith.”

Lyz. N.

Office Manager

“IGS Realty has been working with New Way Locksmith for the past 15 years. Not only do they install locks but blinds, curtains and mirrors. New Way installed some beautiful glass doors in this building, as well as a Honeywell NetAXS system. The staff are always prompt for appointments, are courtesy and work to satisfy the wishes of our Tenants.”

Natia D.

Property Manager, IGS Realty

“I recommend New Way locksmith to all new tenants in our buildings. They are quick, reliable, and friendly!”

Nicole Goetz

Managing Director, Savitt Partners LLC